House Rules

To keep Contrast safe, respectful, and enjoyable for all, please follow these rules. Breaches may result in removal or restrictions on future bookings.

  • You must sign the Liability Waiver before entering.

  • Please arrive 15 minutes before your session begins. 

  • Use of phones are not permitted inside the sauna or plunges. Digital watches are acceptable but only for health tracking/timing purposes.

  • Only staff may control the sauna or plunge settings—do not touch the equipment.

  • ‘Whisking’ is not permitted at any time.

  • Bring your own towel; we recommend two—one to sit on, one to dry off.

  • Shower and wash your feet before entering the sauna or plunge pools.

  • Remove all jewellery before entering the sauna to avoid burns.

  • Wear suitable footwear; floors can be slippery when wet.

  • Swimwear must be worn at all times—nudity is not allowed.

  • All sessions are silent—please do not talk unless urgent and directed to the instructor.

  • Respect others and keep noise to a minimum throughout your visit.

  • Stay hydrated—free water is available at all locations.

  • Do not use the sauna if you feel unwell, dizzy, or faint.

  • Alcohol consumption is strictly prohibited.

  • Do not leave your belongings unattended—Contrast is not liable for personal items.

  • You must vacate the sauna and plunge areas by the scheduled end time; use changing rooms if extra time is needed.

  • Contrast has a zero-tolerance policy toward any form of harassment, including sexual, racial, religious, or gender-based behaviour.